Skip to content
Help

How to order

From finding a piece to paying for it, in seven steps.

  1. Create an account or sign in

    You need an account to add things to your cart and check out. After signing up, open the link we email you to verify your address; checkout stays locked until you do.
    Create an account
  2. Find something you like

    Browse Our Store for what's new and trending, filter the Marketplace by who it's for, brand and price, or open a brand's page to see everything they sell. Search works for products, brands and people.
    Go to the marketplace
  3. Pick your size and add it to your cart

    On the product page choose your size (the size guide link helps) and tap Add to cart, or Buy now to go straight to checkout. From a product card, Add to cart asks for your size in a quick sheet.
    Open the size guide
  4. Check your cart

    Change quantities or remove items. Each item shows the size you picked. When it looks right, tap Checkout.
    Go to your cart
  5. Choose where it's going

    Pick a saved delivery address or add a new one, then tap Confirm Address & Continue. Your summary then shows the shipping fee and the total. Picked the wrong address? Use Change.
  6. Pay by bank transfer

    Tap Generate Bank Transfer Details to get an account number for this order. Send the exact total from your bank app, then come back and tap I Have Completed the Bank Transfer so we can confirm it.
  7. Follow your order

    Once your payment is confirmed, the order appears in your account under Orders with its status.
    How tracking works

Stuck at any step?